General terms and conditions

EXPLOTACIONES AGRICOLAS DE LA REGION DE MURCIA, S.L. hereinafter EARMUR, SL, in compliance with Article 97 of RD 1/2007 of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users, informs that this document establishes the Conditions governing the use of this website Please read these Terms and Conditions, our Cookies Policy, our Privacy Policy and our Legal Notice. If you have any questions regarding the Terms and Conditions or the Data Protection Policy, you can contact us through our contact channels. The contract may be concluded, at your option, in any of the languages in which the Terms are available on this website.

The present General Conditions of Use and Contracting are written in Spanish.


Our data
The sale of articles/services through this website is carried out by EARMUR, SL, a company with address at Carretera de Mazarrón, km 10. Molino de la Vereda, Sangonera la Verde Murcia email info@caribeñ


Your personal data
The information or personal data provided by the user will be treated in accordance with the provisions of the Data Protection Policies. By making use of this website the user consents to the processing of such information and data and declares that all information or data provided are truthful and correspond to reality.


Privacy/Protection of personal data
EARMUR, SL complies with the guidelines of the General Data Protection Regulation (Regulation (EU) 2016/679) and other regulations in force at all times, and ensures the correct use and processing of the user's personal data.

To do this, along with each form of collection of personal data, in the services that the user may request the Name of the company creating the website, will inform the user of the existence and acceptance of the specific conditions of the processing of their data in each case, informing the responsibility of the file created, the address of the person responsible, the possibility of exercising their rights of access, rectification, cancellation or opposition, the purpose of processing and data communications to third parties where appropriate.

Also, EARMUR, SL creator of the website reports that it complies with Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce and will ask the user's consent to the processing of your email for commercial purposes at all times.


The contents of the Website are intended for persons of legal age. EARMUR, SL does not intend to obtain data from minors. When EARMUR, SL becomes aware of the existence in its file of personal data of a minor, it will immediately proceed to cancel such data.


Obligations of the user
The user must at all times respect the terms and conditions established by the website.

The user will use the website in a diligent manner and assumes any liability that may arise from a breach of the terms and conditions of the website.

The user may not use the website to transmit, store, disseminate, promote or distribute data or content that contains viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any computer or telecommunications program or equipment.


Services offered
The website http://caribeñ provides information to its users about the characteristics of the products marketed by EARMUR, SL. Likewise, the website provides other services such as the on-line sale of products, as well as their payment by means of a secure server.

The recipients of the services of the Website are users interested in products marketed by EARMUR, SL. The services offered by the Website are free of charge, with the exception of the Advanced Services, access to which is subject to the user's subscription to a service or purchase of a product from EARMUR, SL.


Industrial and Intellectual Property
EARMUR, SL itself or as an assignee, is the owner of all intellectual and industrial property rights of its website, as well as of the elements contained therein (including but not limited to images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by EARMUR, SL or by its licensors.

Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public
Intellectual Property, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of EARMUR, SL, are expressly prohibited. All rights reserved.

The USER undertakes to respect the Intellectual and Industrial Property rights owned by EARMUR, SL. You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or any other hardware provided it is solely and exclusively for your personal and private use. The USER shall refrain from deleting, altering, evading or manipulating any protection device or security system installed on the pages of EARMUR, SL.


How to place an order
To place an order, you must follow the online checkout procedure and click "Checkout". You will then receive an e-mail acknowledging receipt of your order (the "Order Confirmation"). You can also consult all the information about your orders in the "Personal Area" section of the website.


Published prices are valid unless typographical error or end of promotion. Published prices are expressed in Euros and include VAT and are valid for orders placed within Spain (except for the Canary Islands, Ceuta and Melilla) and the rest of Europe.

EARMUR, SL reserves the right to modify products, promotions, commercial conditions and prices at any time and without prior notice to the customer.


Methods of payment
The products will be paid in advance by PayPal or credit/debit card.

  • PayPal:
    If you want, you can also pay for your purchase with the PayPal payment system. With this method you can also pay by credit card without having to register with PayPal.
  • Credit/debit card:
    The payment supports VISA, MasterCard and is made at the time of purchase, this method is convenient and safe. http://caribeñ uses a secure server, where all transmission of personal data is encrypted by Secure Sockets Layer (SSL) protocol through the network, in addition, all bank details relating to your card are requested in the payment gateway of Banco Santander and http://caribeñ at no time has access to the confidential data of your card.


Delivery times and method of delivery
The shipment is processed once payment has been received. From that moment, the estimated delivery time will be:

Product in stock: 24-48 working hours (shipping within the Peninsula and Balearic Islands)

Product out of stock: On request

We do not ship to the Canary Islands, Ceuta and Melilla due to phytosanitary legal limitations.

For deliveries to the rest of Europe, please consult delivery times.


Product Returns and Exchanges
With our customer service we try to offer a fast and efficient attention to our customers in order to solve any problem with our articles or shipments.

If you notice any damage at the time of delivery, please contact us within 48 hours via e-mail at info@caribeñ

EARMUR, S.L. assumes the transport costs caused by the return due to product defects.

Transport costs shall be borne by the customer, unless otherwise duly authorised by http://caribeñ


Right of exclusion
EARMUR, SL reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or at the request of a third party, to those users who do not comply with the Conditions of Use of the portal.

EARMUR, SL will pursue the breach of the Conditions of Use of the portal, as well as any improper use of its portal, exercising all civil and criminal actions that may correspond to it by law.


Modifications and links
EARMUR, SL reserves the right to make unannounced changes it deems appropriate on its website, and may change, delete or add content and services it provides and the way in which they are presented or located, as well as in the General Conditions of Contract determined here.

EARMUR, SL is not responsible for the misuse of the contents of its website, being the sole responsibility of the person who accesses or uses them.

In the event that http://caribeñ contains links or hyperlinks to other Internet sites, EARMUR, SL creator of the website will not exercise any control over such sites and content. Under no circumstances will EARMUR, SL creator of the website assume any responsibility for the contents of any link belonging to another website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, validity and constitutionality of any material or information contained in any such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections does not imply any type of association, merger or participation with the connected entities.


Applicable law and competent jurisdiction
The conditions of use of the Web Page contained in this Legal Notice, as well as the relationship between the user and EARMUR, SL, shall be governed and interpreted in accordance with Spanish law. For the solution of any conflict that may arise, the user and EARMUR, SL expressly submit themselves to the competence and jurisdiction of the courts and tribunals of the city of MURCIA, expressly renouncing any other jurisdiction that may correspond to them.